Georgia's Sheet Music Download FAQ
How do I get my download?
Once you've completed your purchase, check your emails. There should be an email from Bandcamp (the company that I sell my music through) with a link to click on. Click the link, and follow the instructions. Then locate the downloaded zip file on your computer, unzip it, and inside you'll find your pdf sheet music, demo recordings and midi files.
I don't understand some of that - can you provide a detailed step-by-step guide?
I'm afraid not - because there are so many different computer operating systems in existence, I don't know the exact process that will happen on your machine. If you're someone who uses computers by rote rather than by having a conceptual understanding of how to use them, I suggest getting your most computer-savvy friend to go through the download process with you, and write down the steps - then you'll have your own step-by-step guide for next time. (But... if you need your files very quickly and are having trouble - please skip to the last question in the FAQ!)
Why am I being asked to choose between mp3, flac etc. audio formats? I just want the pdf files!
Bandcamp - the company I sell my music through - is predominantly for selling recordings. However, they allow people to include "bonus items" with their recordings. So I include the sheet music pdf files with many of mine. These will be included in the download regardless of what audio format you select. The audio format selection applies to the demo recordings (which are always included) - if you don't mind or care about this, just leave it set to mp3.
I can't download the files to my iPad!
No, you can't. You will need to use a real computer - either laptop or desktop. Apple don't allow downloading of zip files to iPads unless you do some tricky workarounds.
I thought I was buying the pdf sheet music but I can only hear recordings / see part of the arrangement. Why?
It sounds like you're just viewing your purchase as a preview online within Bandcamp, or within the Bandcamp app. You need to check your emails on a computer (not a phone or iPad) and click the download link in the email from Bandcamp. Then you'll be able to view/listen to the files on your computer, and will have the pdf files to print out.
Why can't you just provide a pdf file? Why does it have to be a zip file?
A lot of people use the demo recordings and midi files, as well as the pdf sheet music files. It works best for me to provide everything in one zipped-up package. If I was to separate things into different packages with different contents, it would be confusing (trust me!). If you don't want the recordings, just delete them after download. (And no, just having a pdf to purchase and download would not make the download process any simpler. Really, honestly, it wouldn't!)
When I try to unzip the files, I get an error about the filenames or file paths being too long. What should I do?
This is occasionally a problem with some of my downloads as they have long filenames to identify the piece and which instruments it's written for. It is a particular problem if you download the file to a location that's within a lot of subfolders. However, there is a work-around! There is a great blog post here which has a guide to getting around this. Essentially, you need to make a duplicate copy of the downloaded zip file, rename it to something very short, and the new copy should unzip fine.
I checked my spam folder, but is seems I didn't receive my notification emails from Bandcamp - what's going on?
This hardly ever happens - but (particularly with Gmail accounts) sometimes emails of any kind can just go astray and don't turn up. If this happens, please contact Bandcamp Support, as they are the ones who send out these emails and I can't do this myself.
I have followed all the instructions and I still can't get my pdf file! / I am afraid of computers and downloading things but I really want to buy your music!
That's ok. If you've paid for a download and you can't get it to work, I promise I'll email the pdf to you manually if you really need me to. Just let me know that you need me to do this, if you've tried it and can't make it work (I won't know otherwise!). Or, if you're thinking of buying some music but are worried about how to do it, please do contact me and I'll see if we can work something out to get the money to me and the music to you. I'm good with computers but I know lots of people have trouble with them - and there are loads of things I can't do that you probably can (e.g. drive a car... I can't do that.)