Most of the emails I get are about help with downloads. I'll try to answer your email within 48 hours, but many of the emails I receive are questions that I have already provided the answers to on my website, so please check the articles below before emailing!
If you are looking for help with Bandcamp downloads (my old download system), please read these first:
If you are an iPhone/iPad user and do not know how to open a .zip file:
If you still can't find the answer, or you have another question unrelated to download help (e.g. commissions), you can contact me at firstname.lastname@example.org.